Complete more work orders per day
Good field service starts with good work order preparation
Manage work orders from A to Z
Work orders are linked to equipments, to customers, to “bill to” parties. To requesters. They can be single or grouped work orders, planned on multiple technicians, serviced under warranty. The most important is that you keep track of all of this in one single solution.
Create service contracts to register what has been agreed and at what service and sales conditions. Invoices will follow automatically according to the contract settings.
Preventive maintenance plans
One step further into service contracts, is to schedule all the maintenance plans you agreed. A different schedule per equipment, several equipments with the same schedule, or several schedules per equipment. Good maintenance is the key. We know it, so we did this thouroughly.
Service Level Agreements
The most important thing with service level agreements. is to keep them! Only then your customers will rest assured of continuity. Never miss SLA’s anymore !
Forms & checklists
Forms and checklists are added automatically to every work order according to your settings.
Whenever you want to improve first-time fix, a prerequisite to complete more work orders per day, having the recommended parts with you is key.
Need to collect more structured data inside your work orders? Easily add your own custom fields, no coding required.