Customer Portal
Clear & timely communication to delight all your customer
Give your customers insight in their assets and how well you service them. Allow them to view the full work order history and maintenance schedules, or download a service report even outside business hours.
Tailor your helpdesk module to your service activities and display it inside the customer portal. Collect every ticket 24/7 and close or escalate it to a work order.
Use the ‘no code’ form builder to create your email or PDF templates, adapted to every field service use case.
Based on key service triggers and your own email, TxT and PDF templates, communication streams will be sent out autmatically and inform your customers on time.
If you work internationally, activate the languages you need and be sure to send every document in the language of the customer.
An Odyssee Field Service representative will contact you shortly.
We started in the “paper work order era”, and now find ourselves in a fully automated environment. Thanks to that, we can do more work with the same amount of people, so that we remain competitive in the market.
Request a call back from a specialist
Our company has years of experience helping companies maximize their field service capabilities.
With over 400 technicians, BAM needed field service management software that was flexible. Odyssee caught our attention by being based in The Cloud, but still offering offline functioning. It was a sure sign of flexibility and user-friendliness.
Royal BAM Group
Request a call back from a specialist
Our company has years of experience helping companies maximize their field service capabilities.
With over 400 technicians, BAM needed field service management software that was flexible. Odyssee caught our attention by being based in The Cloud, but still offering offline functioning. It was a sure sign of flexibility and user-friendliness.
Royal BAM Group
Request a call back from a specialist
Our company has years of experience helping companies maximize their field service capabilities.
With over 400 technicians, BAM needed field service management software that was flexible. Odyssee caught our attention by being based in The Cloud, but still offering offline functioning. It was a sure sign of flexibility and user-friendliness.
Royal BAM Group
Our company has years of experience helping companies maximize their field service capabilities.
With over 400 technicians, BAM needed field service management software that was flexible. Odyssee caught our attention by being based in The Cloud, but still offering offline functioning. It was a sure sign of flexibility and user-friendliness.
Royal BAM Group
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