Field service management
for asset centric industries.
Take total control of your field service process
Running your field service using 10+ different tools? Repair jobs, maintenance, dispatch, workshop activities: Odyssee Field Service centralizes everything in one hub and gives you full control over your field service activities in real-time!
EQUIPMENTSMap your customers and their equipments in one place
Organize customers and their equipments across multiple locations and service contracts. Exit spreadsheets! Centralize. Instantly access all equipment information of your customers.
WORK ORDERSComplete more work orders per day
Good field service starts with good work order preparation. From request to completion: all in one solution. Ensure everyone knows what to do, when, where and has the right parts at hand.
PLANNINGImpress customers with a punctual service, again and again
Master your planning in minutes, not hours! Get more out of your available capacity, follow-up in realtime without phone calls. Automate and impress customers with a punctual service.
MOBILE APPGo paperless all the way
Simplify the most repetitive administrative task. Never ask your technicians to fill in papers anymore. Go 100% digital.
Customer PortalSimplify communication streams to delight your customers
Organize your communication streams to automatically trigger at every key moment in the field service process. Customers love it!
REPORTINGCollect all the service details, and gain new insights
Once in Odyssee, it stays in Odyssee. Every work order, every service report, every picture or signature. Yes, every used part! You will find it back. These new insights will improve service margins today.
INTEGRATIONSConnect your back office with Odyssee
Conceive and build a powerful field service ecosystem. Use one of our native connectors, Zapier, Integromat or the Odyssee API to connect with 2000+ apps and more.
Join over 6300+ Field Technicians on a journey towards Field Service Excellence
