Field service management
for asset centric industries.

A powerful solution for companies providing installation, maintenance, and repair services

Take total control of your field service process

Running your field service using 10+ different tools? Repair jobs, maintenance, dispatch, workshop activities: Odyssee Field Service centralizes everything in one hub and gives you full control over your field service activities in real-time!

EQUIPMENTS

Map your customers and their equipments in one place

Organize customers and their equipments across multiple locations and service contracts. Exit spreadsheets! Centralize. Instantly access all equipment information of your customers. 

WORK ORDERS

Complete more work orders per day

Good field service starts with good work order preparation. From request to completion: all in one solution. Ensure everyone knows what to do, when, where and has the right parts at hand.

   PLANNING

Impress customers with a punctual service, again and again

Master your planning in minutes, not hours! Get more out of your available capacity, follow-up in realtime without phone calls. Automate and impress customers with a punctual service

MOBILE APP

Go paperless all the way

Simplify the most repetitive administrative task. Never ask your technicians to fill in papers anymore.  Go 100% digital.

   Customer Portal

Simplify communication streams to delight your customers

Organize your communication streams to automatically trigger at every key moment in the field service process. Customers love it!

   REPORTING

Collect all the service details, and gain new insights

Once in Odyssee, it stays in Odyssee. Every work order, every service report, every picture or signature. Yes, every used part! You will find it back. These new insights will improve service margins today.

INTEGRATIONS

Connect your back office with Odyssee

Conceive and build a powerful field service ecosystem. Use one of our native connectors, Zapier, Integromat or the Odyssee API to connect with 2000+ apps and more.

Join over 6300+ Field Technicians on a journey towards Field Service Excellence

If you want to let two systems talk to each other, you have to expect that there will be some configuring of the connection between the two. But this actually ran surprisingly well with Odyssee.
Maikel Brouwer
GROUP MANAGING DIRECTOR - ROMASS
We are managing about thousands of houses with Odyssee . For the whole of our 3 regions, we’re talking about 50.000 houses. Which means we basically have 50.000 customers who can call us.
Johnny Adam
OPERATIONS ENGINEER - ENGIE
Maintaining our customers’ devices is a very important part of our business. We started in the “paper work order era”, and now find ourselves in a fully automated environment with Odyssee
Lars Vreeke
CEO AND FOUNDER - DIMIX